Hi not sure if anyone is activly using uccx 8 yet but i have a question. W allboard reporting unified ccx supports wallboard reporting. Enable data writing at 5 second interval and tick in both csqs summary and ccx. From the list of available data sources, select ibm informix odbc driver.
Shows how to create your own customized dashboard for cuic. Cisco uccx wallboard uccx dashboard download free trial. However whenever we run the following query, we get 0 results back. Using wallboard software in a high availability ha deployment 208. In view as a real time reporting software for contact center for last 45 years. Wallboardfx a certified cisco uccx compatible cisco wallboard. Display real time queue statistics, agent state and grade of service info.
As you can see from the code below the asp page is just a simple page to display agent statistics, nothing special with. Hey everybody, im having a heck of a time getting a wallboard to work correctly ever since we upgraded our uccx server to 8. Cisco uccx wallboard uccx dashboard free trial unifiedfx. Expertflow dashboardwallboard for cisco contact centers uccx.
Ivt as such you can be confident of its performance and applicability with your cisco cucm software. I am installing an asp script on a windows 2003 server to act as a wallboard for uccx v8. Cisco unified contact center express uccx, enterprise ucce or pcce. The best cisco uccx wallboard is about to get even better unifiedfx, the leader in cisco voip end point and uccx agent management will shortly be announcing wallboardfx 4. Cisco unified contact center express uccx environment. Getting started with open broadcaster software obs duration. We are using uccx 8,i would like to more details about the wallboard software. Build your call center wallboard dashboard with prebuilt gadgets. This video explains how you can create, save and share wallboard and dashboard views for cisco uccx, ucce and pcce contact centers. I have downloaded the informix odbc driver and have installed it on windows 2003 machine being used as the web server. Cisco ipcc uccx full screen wallboard for windows tenox7wallboard.
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